Q: What types of cooling fans does DXY Motors manufacture?

We manufacture DC cooling fans (5V-48V), AC cooling fans (110V/220V/380V including EC fans), DC blowers, DC centrifugal fans, and AC centrifugal fans. Our products cover sizes from 25mm to 280mm+ with various voltage options.

Q: What is the voltage range of your cooling fans?

Our cooling fans cover a voltage range from 5V DC to 380V AC. DC fans are available in 5V, 12V, 24V, and 48V. AC fans are available in 110V, 220V, and 380V options.

Q: Do you offer waterproof cooling fans?

Yes, we offer waterproof cooling fans with protection ratings up to IPX8. These fans are suitable for outdoor applications, marine environments, and wash-down areas.

Q: What special features can be added to the fans?

We offer customization including PWM speed control, FG (frequency generator) rotation detection, alarm signals for fan failure, dual ball bearings for extended life, and thermal sensors for automatic temperature-based speed control.

Q: What materials are used in your fans?

Our fans use PBT 94V0 fireproof material for the frame, high-purity copper for motor windings, and premium aluminum alloy for heat dissipation. All materials meet international safety standards including CE and RoHS compliance.

Q: Can you customize cooling fans for my specific application?

Absolutely. With 17 years of manufacturing experience, we provide full OEM/ODM services. We can customize fan size, voltage, airflow, noise level, bearing type, lead length, connector type, and special features to meet your requirements. Minimum order quantities apply for custom designs.

Q: What is the minimum order quantity (MOQ)?

For standard products, the MOQ is typically 500 pieces. For custom designs, the MOQ varies from 1,000 to 5,000 pieces depending on the complexity. Please contact us for specific MOQ details.

Q: How can I request a quote?

You can request a quote by filling out our contact form, or emailing info@dxymotors.com. Please provide details about fan type, size, voltage, airflow requirements, and estimated quantity for an accurate quote.

Q: Do you ship internationally?

Yes, we ship to 30+ countries worldwide. We support various shipping methods including express courier (DHL, FedEx, UPS), air freight, and sea freight. Shipping costs and delivery times vary by destination and order volume.

Q: What is the lead time for orders?

For standard products, lead time is typically 7-15 business days. For custom designs, it ranges from 15-30 business days depending on complexity and quantity. We will provide a specific timeline with your quote.

Q: What warranty do you offer?

Our cooling fans come with a standard warranty covering manufacturing defects. Dual ball bearing fans have a designed service life of 50,000+ hours. Warranty terms vary by product type and are detailed in your quotation.

Q: Can I get samples before placing a bulk order?

Yes, we provide samples for evaluation. Sample fees may apply depending on the product. Please contact us to discuss your sample requirements.